How Order Tracking Works
We don't have an automated tracking number system yet — instead, we check and update every order by hand so you get accurate, personal updates on WhatsApp.
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Send us a WhatsApp message at 0370 5696815 with your full name and order number.
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Our team looks up your order and checks its current status.
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You'll get a reply on the same WhatsApp chat with your order's status and expected delivery time.
Tip: Your order number was shown on the order confirmation screen when you placed your order. Don't have it? Just send your name, phone number, and delivery city instead — we can still look it up.
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